The following are descriptions of presentations available to your organization. Most presentations are 1 - 2 hours in length and can be tailored to meet your needs. Many of these trainings can be formatted as a "Brown Bag" lunch presentation. Wellness Topics Alcohol and Drugs: Use, Abuse, Addiction An examination of substance use and the effects on the individual, the workplace and family life plus information for self-assessment. From Burned Out to Balance Signals of burn out and methods for coping with life stressors to decrease burn out risk. Managing Job Stress Each participant will identify their particular stressors at work and, with the help of the instructor and other participants, will devise a plan to lessen the stress. Making Humor Work Using humor to cope with work related stress. Managing Holiday Stressors For many people holidays add an additional burden to already stressful lives. This training helps participants to plan ways to lessen the holiday's negative effects. Stress Management Identifying both positive and negative aspects of stress and learning healthy ways to cope with the demands of work and family. Understanding Relationships How relationships are formed and maintained, some common pitfalls and what participants can do to improve their relationships, both personal and professional. Communication Areas Active Parenting Techniques Skills parents need for better discipline, communication, encouragement and problem solving. Assertiveness Participants learn to communicate their needs in ways that show respect for self and others. Coping With Difficult People Learn specific strategies for dealing with angry demanding behavior in others. Dealing with the Difficult Customer A training for workers who must routinely deal with the demands of internal and external customers. Effective Listening Skills Perhaps the most important element of effective communication is the art of listening well. This training helps participants to develop their listening skills. Gender Differences in Communication Learning to recognize, respect and bridge the differences in male and female styles of communication. How to Say What you Really Mean How to express wants and needs in a clear and direct manner by recognizing and avoiding phrases and body language that obscure meaning Sexual Harassment in the Workplace Education regarding the law as it applies to workplace behavior; situations and speech to avoid; and where to go for help if feeling harassed. Workplace Relationships Communication skills that contribute to good working relationships. Self-Management Anger Management An examination of the cycle of anger; our physiological, mental and emotional responses to events and helping participants to identify steps they can take to improve their anger management skills. Balancing Home and Career For people who need help with prioritizing, delegating, setting reasonable limits and saying "No". Dealing with Change Helping people to identify their own responses to the stress and loss brought about by change and exploring various healthy responses. Organizational Change This training helps employees to evaluate their progress through the cycle of organizational change and determine what things they may do to help themselves and their co-workers return to normal job functioning. Time Management This training assumes that all working people have time management skills but need help in identifying their unique approach to time management and how it can be improved upon. Supervisory/Management Development Topics Dealing with the Troubled Employee Spotting indicators of personal problems that interfere with job performance, the role of the supervisor in motivating employees to seek help, ways to respond to deteriorating job performance that is appropriate and effective. Managing Organizational Change Information for managers to use in helping employees to process normally through organizational change with as little disruption as possible. Motivating Employees Proven approaches that managers and supervisors can use to improve the work performance and job satisfaction of employees. Sexual Harassment in the Workplace for Managers Information to help managers recognize, prevent and address sexual harassment types of behaviors to avoid serious consequences. Substance Abuse Training (FAA/DOT/CDL) Recognizing signs and symptoms of substance abuse in the workplace plus a review of the applicable DOT regulations. Recognizing Substance Abuse in the Workplace Education on commonly abused substances and recognizing signs and symptoms of abuse. Violence in the Workplace Training in the steps that employers, supervisors and employees can take to reduce the risk of workplace violence.
